Welcome to Order Pharma USA! We pledge to promptly and safely send your medications to you. Please read below to understand how we process and ship your orders.
Shipping Methods & Timeframes
- Standard Shipping: Usually takes 7-14 business days.
- Express Shipping: Usually takes 3-7 business days. Extra charges may apply for this faster option.
Order Processing
- We prepare and send out orders in 1-3 business days after your payment is confirmed.
- Weekend or holiday orders will be handled on the following working day.
Shipping Fees
- Shipping costs are shown at checkout. They depend on your chosen shipping method and where you live.
- Any extra taxes or fees for international orders will also be shown at checkout.
Tracking Your Order
- We will email you a tracking number once your medication is dispatched.
- You can follow your package’s journey using the link in the email or by visiting our Order Tracking page.
Order Issues & Delays
- While we try our best to deliver on time, sometimes delays can happen due to bad weather, customs checks, or other unexpected events.
- If your order is delayed, please contact our friendly customer service team at info@orderpharmausa.com for help.
Shipping Restrictions
- Some medicines might have shipping rules based on local laws. We will let you know if any rules apply to your order.
- If your order can’t be delivered because of these rules, we will give you a full refund.
Lost or Damaged Packages
- If your package is lost or damaged, please contact us as soon as possible. We’ll work with our shipping partners to fix the problem and make sure you get your medicine.
- You must tell us about lost or damaged items within 30 days of when your package was expected to arrive.
Contact Us
Please contact us at info@orderpharmausa.com should you have any queries about our shipping policy or require assistance.